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Brand Builders Lab with Suz Chadwick

Brand Builders Lab with Suz Chadwick

Suz Chadwick
Veröffentlicht: 2025-02-05
© Copyright Suz Chadwick
Brand Builders Lab with Suz Chadwick - QR Code
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391 Folgen
Audio
Anhören auf Apple Podcasts
Gratis0%
391 Folgen
Audio
Anhören auf Apple Podcasts
Veröffentlicht: 2025-02-05
© Copyright Suz Chadwick
Aktuelle Folge
390. How to manage clients better & create great customer experiences in your business

390. How to manage clients better & create great customer experiences in your business

Länge: 12:47
Abspielen
Let’s dive into a topic that’s been buzzing in my coaching calls – amazing customer experiences and how the right tech can boost not only your service quality but your revenue too. Who doesn’t love a bit more income, right? 
I’ve been harping on about customer experience and how we, as coaches, consultants, or service providers, can step up our game in onboarding, managing, and off-boarding our clients using a great CRM system. But wait, there's more! 
Takeaways:
Nail the first impression with a stellar CRM
Keep every conversation, every project update, right where you can see it. Plus, it’s a breeze to loop other team members in, ensuring everyone’s on the same page.
Here’s a golden nugget – when you initially outline all possible services to your client at the start of your project, you plant seeds for future opportunities. They might come back a year later, ready to snag those extra services they initially passed on, thanks to your delightful portal that keeps everything in reach. 
Wrap up projects beautifully with automated surveys. Midway and post-project check-ins not only keep things on track but also garner those much-coveted testimonials. 
Personalisation is huge this year. Think surprise and delight – ways you can sprinkle joy in your client’s experience. Because remember, darling, your brand is as much about the feeling you evoke as it is about the service you deliver. 
So, my fabulous listeners, how are you currently managing your client journey? Could adding or refining your CRM make things slicker and more joyful? 
 
NEXT STEPS:
READY TO WORK TOGETHER AND TAKE YOUR BUSINESS & BRAND TO THE NEXT LEVEL:
🌟Let's work together 1 on 1 - 1:1 BUSINESS & MINDSET COACHING 
🌟Join the Amplify Personal Brand Accelerator & start scaling AMPLIFY ACCELERATOR
🌟Need to get your business organised and working for you? Join BRAND BUILDERS ACADEMY will show you how to put profitable foundations of your business.
 
FREE Masterclasses
From Unknown to In-demand - Building a brand that sells for you
How to become a paid speaker and get the gig
 
LINKS:
Website: www.suzchadwick.com 
Instagram: www.instagram.com/suzchadwick 
TikTok: www.tiktok.com/suzchadwick
Folgen-ID: 1000689404994
GUID: brandbuilderslab.podbean.com/979b81b2-5aaf-3a94-b20f-1fb2313c0497
Erscheinungs­datum: 5.2.2025, 20:00:00

Beschreibung

Are you ready to play bigger in your business and brand bolder to stand out in the crowd? If the answer is yes, then this podcast is for you!!
Every week through solo episodes and awesome interviews with creative and business powerhouses we’ll explore what it takes to build your brand, be bold, stand out and grow your business and bottom line. Your host, Suz Chadwick - Business, Mindset & Speaker Coach will share tips & strategies on how you can play bigger, brand bolder so that you can attract the clients you want and have more fun in your business!
If you want more help to build your business then check out our freebies at www.suzchadwick.com/freebies

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